Father, 42, who was refused entry to a swimming pool with his 'excited' two-year-old son because he only had an old £1 coin says staff threatened to call the police after he went in 'regardless'
A father who was refused entry to a swimming pool with his two-year-old son because he only had an old £1 coin was threatened with police action after he went in regardless.
Michael Bury, 42, says he defied staff at The Hydro pool in Harrogate, North Yorkshire, because his toddler Milo, two, was singing swim, swim, swim and would have been devastated if the session was cancelled.
He criticised staff for their inflexible behaviour, told them he swam at the pool five days a week and promised he would pay the next day.
Harrogate Borough Council, which owns the pool, has since apologised for the 'misunderstanding' which happened on October 23.
Mr Bury had taken his only son for a 30-minute swimming session at The Hydro, which he has been a member of for six months.
He was asked at reception to pay for his boy, who was subject to an entry fee, after being reminded the old £1 stopped being legal tender on Sunday, October 15.
But he did not have any change and defied staff by entering the pool anyway.
Mr Bury, from Harrogate, was then stopped by the manager whilst in the pool who threatened to call police if he didnt leave.
He said: I didnt have any money on me except my locker £1 which was old.
My son was very excited about getting in the swimming pool.
He had his armbands on and he had been singing swim, swim, swim as we were walking into the centre.
The lady behind the desk said I couldnt go in.
I told her that by the time I got home and got a new £1 I would miss the session and asked her if I could pay with a new one tomorrow as I go there five times a week.
She said no. She then asked her manager. Her manager said no.
I said can I leave my membership card and pay tomorrow, she still said no.
Mr Bury claimed pool lifeguards had been told to shut the gate to stop him and his son from entering the water.
He added: I was quite surprised when the manager was called but I was expecting them to be reasonable.
They were, however, completely inflexible.
Milo Bury, who was refused entry to The Hydro Pool in Harrowgate because his father paid for his entry with an old £1 coin.
My toddler was still very excited, waiting to go in and I didnt want to upset him.
I told them Im going in regardless. I paid the £1 the following day.
When I changed to enter the pool the lifeguards had shut the gate to stop me from going in.
I explained what had happened to them, they thought it was ridiculous and let me through.
My toddler was so happy in the pool, but then the manager re-appeared and told me if I didnt get out of the pool she would phone the police.
Fortunately, by that time we had our full half-an-hour in the pool and left.
But I spent the entire time thinking at any moment the police were going to come in and arrest us, for the sake of £1.
Im teaching my son how to swim and personally if I had a choice I would not go there anymore but there are no other swimming facilities nearby.
A Harrogate Borough Council spokesperson said: The council operates an admissions and charging policy across all of its sport and leisure facilities.
In cases such as this, the site would normally attempt to make arrangements to collect payment at a later point in order to maintain our high levels of customer satisfaction.
Were sorry if there has been a misunderstanding, and would urge the customer to get in touch with us to discuss the matter further.
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